EHTU Resource Hub

Housing Resources

  • 1) Call 311 or fill out their online form to report violations.

    2) Contact your building’s super.

    3) Below is the contact information for Colliers International, specifically for the buildings part of the portfolio previously owned by Emerald Equities:

    Arnold Ceca (Building Manager)
    Phone: (347) 213-9316
    Email: arnold.ceca@colliers.com

    Mark Furman (Colliers Director of Operations)
    Phone: (347) 881-6379
    Email: mark.furman@colliers.com

    Sidney L. Yee (unknown, in contact with Oscar via Mark)
    Phone: (212) 564 – 0600
    Email: Sidney@highlinebldg.com

    Jaimee Katz Sussner (Colliers Attorney)
    NY Phone: (212) 643-7000
    NJ Phone: (973) 643-6281
    Email: jsussner@sillscummis.com

    Richard J. Madison (Vice Chair of Colliers, Assigned Receiver by lender)
    Phone: (973) 299-3021
    Email: richard.madison@colliers.com

    Carmen Gonzalez (Property Assistant)
    Office Phone: 212-716-3841
    Email: Carmen.Gonzalez@colliers.com

  • Schedule a call with HPD

    Report problems to 311

    Apartment Maintenance Compliant

    How HPD Violations Work

    Tenant Harassment

    Complain to Tenant Protection Unit

  • We are entitled to heat and hot water. Hot water must be provided 365 days per year at a constant minimum temperature of 120 degrees Fahrenheit. Heat must be provided between October 1st and May 31st under the following conditions:

    Day

    Heat is only required by law to be provided during the day when the outside temperature is below 55 degrees; this means that a violation can only be issued at times when the Inspector records the outside temperature at the time of the inspection to be below 55.  When the outside temperature is below 55 degrees between the hours of 6:00am and 10:00pm, the inside temperature is required to be at least 68 degrees Fahrenheit.

    Night

    Between the hours of 10:00pm and 6:00am, the inside temperature is required to be at least 62 degrees Fahrenheit regardless of what the outside temperature is.

    Filing A Report

    To report an issue, please make a complaint here.

    Report an issue with your drinking water.

    Request a free water lead test kit.

  • Request rent history to find out if you are stabilized or overcharged.

  • In New York City, a landlord cannot evict a tenant without going through the formal housing court process. That means:

    • You must receive an official notice of eviction ( or a “Notice of Petition” and “Petition”) to appear in housing court.

    • A judge must hear the case and issue an eviction ruling.

    • Only after then can a city marshal execute the eviction.

    According to the New York State Unified Court System, a tenant cannot be legally removed unless a court has ordered it. Verbal warnings, letters, or texts are not legal eviction notices.

    Don’t Self-Evict

    Self-eviction is when a tenant voluntarily leaves their apartment because they were told to, threatened, or harassed without going through housing court. Self-eviction is a dangerous mistake.

    Legal Services for Tenants Facing Eviction

  • NYC Tenant Resource Portal

    Tenant Bill of Rights

    Tenant Rights and Responsibilities

  • The most protected tenant is an organized one. It’s imperative to know your rights as a tenant. Below are some links to factsheets about organizing.

    Enforcement of New York Real Property Law § 230 (NYS tenant organizing laws)

    Who owns what (learn about your landlord here!)

    Right to organize flyers! (post in common areas)

  • Senior Citizens Rent Increase Exemptions (SCRIE) and Disability Rent Increase Exemption (DRIE) can freeze your rent at its current rate. Learn more here.

    Cash Assistance
    Eligible families may receive up to 60 months of federally funded cash assistance under the Temporary Aid to Needy Families Program (TANF). Single individuals without children and families who have already received cash assistance for 60 months may receive benefits under the New York State Safety Net Program.

    CityFHEPS
    CityFHEPS (the City Fighting Homelessness and Eviction Prevention Supplement) is a rental assistance program that helps individuals and families find and keep housing. CityFHEPS pays part of eligible tenants monthly rent anywhere in New York State for up to five years. It is administered by the Department of Social Services (DSS), which includes both the Department of Homeless Services (DHS) and the Human Resources Administration (HRA).

    Statewide CityFHEPS
    New York City residents eligible for CityFHEPS can find housing across New York State. Statewide CityFHEPS is a rental assistance program that pays part of your monthly rent anywhere in New York State for up to five years.

Community Resources